Be cautious of phone calls claiming to be from Eversource
-Eversource will never demand instant payment over the phone or ask for personal information in an unsolicited call, text message, or email.
-Verify your account status by contacting Eversource directly at 800-286-2000.
To enroll in the Waltham Community Electricity program, use the Enroll/Change Product form and choose the product that best suits your budget and climate goals.
To change your electricity supply product, use the Enroll/Change Product form. There is no penalty, ever, to change from one product to another within the program.
To leave the Waltham Community Electricity program, complete the Opt-Out form. This will return your electricity supply to Eversource Basic Service on the next available meter read.
Questions and Comments
If you have questions about your participation, contact Dynegy at (866) 220-5696, Monday to Friday, 9am to 5pm, or by email at DESCustCare@Dynegy.com.
General program comments or questions about the program can be submitted using the form below.
You can also email support_ma@goodenergy.com, or call (339) 204-6820 to reach Good Energy, the city of Waltham’s consultant that manages the Program.
Waltham CEA is overseen by the Planning Department.