To enroll in the Waltham Community Electricity program, use the Enroll/Change Product form and choose the product that best suits your budget and climate goals.
To change your electricity supply product, use the Enroll/Change Product form. There is no penalty, ever, to change from one product to another within the program.
To leave the Waltham Community Electricity program, complete the Opt-Out form. This will return your electricity supply to Eversource Basic Service on the next available meter read.
If you have a question about your enrollment in the program, contact the electricity supplier, Direct Energy Services at (866) 968-8065, or email at aggregationsupport@directenergy.com.
For general program questions, email support_ma@goodenergy.com, or call (339) 204-6820 to reach Good Energy, the city of Waltham’s consultant that manages the Program. We will return your inquiry within two business days.
Comments or questions about the program can also be submitted using the form below.